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WHITEBOX: Making logistics a breeze for retailers
WhiteBox, a retail logistics company, was set up in 2007 by visionaries who realised that the retail segment has been neglected in the field of logistics.
Small and medium size retailers have limited outsource retail logistics solutions that is flexible yet cost efficient; while conventional logistic companies are expensive and do not cater to retail inventory management, neither do they understand that retailers need to frequently replenish a large range of products in specific small quantities instead of pallets.
Hence WhiteBox strives to help these retailers with their logistic needs by giving them a one-stop solution. Managing Director Isaac Shahn says, “I come from a background of distribution and saw that no one was servicing retailers with their storage, distribution and logistics needs.”
WhiteBox aims to help retailers—both e-commerce and physical stores—by working out the backend logistics for them so that business owners can focus on their sales and marketing tactics. Now operating from Singapore, WhiteBox wants to stay focused in retail logistics and to grow this service throughout Asia.
We want to give you true inventory visibility and make logistics a breeze for retailers. Let WhiteBox take care of the details while you focus on the bigger picture.
In a nutshell:
Our affordable solutions are tailored to maximise your merchandising space by giving you flexible storage solutions. With your inventory sorted into SKUs, simply log-in to our INSIGHT online portal to perform inventory and order management—without having to make tedious phonecalls and trips to warehouses. WhiteBox will also deliver the products you need straight to your shop front.
WhiteBox offers flexible freight solutions and delivers the highest standards of service that you demand from a freight-forwarding partner.
We have a network of reliable and professional agents overseas. We work with a number of selected ocean carriers and airlines giving you the security that your shipment will reach its destination safe and on time.
We are experienced in handling all aspects of freight, documentation, customs declaration, application of certificate of origin and government formalities. We can handle all types of general cargo, raw materials, consumables, textile, apparel, footwear, accessories, giftware, homeware, hardware, electronics, equipment, and machinery including dutiable cargo.
Our services extend from basic freight consolidation services to the management of more diverse break bulk and cross dock multi-modal regional distribution. You can expect a quick turnaround for transhipment cargo and same day port to door delivery for local cargo.
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Multi Modal Freight
Our freight management service provides a choice of sea, air and overland freight. We provide overland cross border transportation between Singapore, Malaysia and Thailand. We provide competitive freight rates and the convenience of a single point of contact for multi modal shipments. |
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Customs Brokerage
We have experience handling a wide range of cargo. We understand the intricacies of import licensing, export declaration and customs documentation for all types of cargo including dutiable cargo. You can be assured of fuss free clearance and quick clearance from port to door. |
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Transhipment
We can arrange the transhipment of general or dutiable cargo within the free trade zone, and where necessary, various Licensed Warehouses. Our flexibility allows cargo imported to be sorted for immediate re-export through various modes of freight. We provide transitional storage for cargo pending re-export. |
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WhiteBox has warehouses and operations in Singapore providing a wide range of storage, handling and value added services. Apart from general storage, we provide licensed storage re-export cargo or dutiable cargo where custom duties and goods and services tax are temporary suspension.
We have tailor-made our warehouses for efficient and effective operations, with designated areas for racking, block stacking, pick and pack activities, with space to facilitate the sorting of assorted cargo.
Warehouse operations can handle a wide range of value added services such as trans-loading, cross docking, inspection and quality control, complex pick and pack operations, bar coding, price tagging, labelling, stretch wrapping, bespoke repacking, and palletisation.
We can handle orders with computer link-up where essential data can be uploaded, downloaded and synchronized between systems. Our online reporting helps you keep track of inventory. This facilitates effective sales and order planning for inventory and store replenishment down to end customers.
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Scalable Storage
Our various warehouse configurations help you reduce storage costs by SOHOmising buffer spaces between racks. With our scalable storage solutions, you only pay for storage utilised according to the movement of your cargo versus dedicated storage space. |
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Inbound Processing
Our inbound processing involves a string of processes; stock tally, quality inspection and discrepancy reporting. You will be informed of any product defects and quantity discrepancies at the point of receiving. Custom procedures can be established to cater for unique quality inspection requirements. |
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Outbound Processing
We are able to pick cargo by individual items, cartons or in bulk. We have an extensive range of bespoke repacking and value added services. You can customise repacking procedures involving multiple products, private labelling, security marks and seals, and custom packing materials. |
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Order & Inventory Management
With our proprietary system, you have secure and convenient internet access to your stock and movement data via INSIGHT, our online order and inventory management system. You can initiate, view and track your orders and inventory in real time. You can delegate responsibilities, assign full or limited access to multiple employees within your organization and monitor your operations independently. |
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Licensed Warehouses
We have access to various Licensed Warehouses to facilitate the temporary suspension of duties and/or GST for cargo pending re-export. This significantly reduces the cash flow requirements that would otherwise be used to pay for duties and/or GST. |
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We offer a range of transportation services for a variety of cargo; parcels, cartons and bulk cargo. We specialise in door-to-door delivery, same day express delivery, scheduled delivery and island wide distribution.
We have a unique small order fulfilment service where products on inventory are picked to order and sent via the local postal service, international express mail, or air freight.
We add value through our service and offer practical management solutions to reduce costs and increase efficiency. We excel in on-time delivery, and accuracy of goods picked to order. We provide transparent delivery information with real time delivery acknowledgement.
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Local Delivery
We offer competitive local express and scheduled delivery services. You can initiate a pick and delivery order at your convenience through our online system for same day or next day fulfilment. |
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Transfers & Returns
Our transport service includes door-to-door cargo transfers between locations and collection of return cargo. You can arrange for transfers & returns even though your cargo is not managed by our warehouse. |
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Island Wide Distribution
Our island wide distribution service provides flexible ways to fulfil orders on-demand or through a scheduled timetable. We can tailor response and service levels to meet your requirements. With our online system, you can upload consolidated orders and view distribution reports. |
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Small Order Fulfilment
Our unique pick & post service removes the routine hassle of filling out forms and running to the post office. It provides a convenient way to deliver small parcels to your customers using low cost postal service, international express postal service or air freight. |
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